Terms of Service

Last updated: October 13, 2026

These Terms of Service govern your access to and use of Untsdress.us, including any content, features, products, and services made available through the website.

Throughout these Terms, “Untsdress.us,” “we,” “us,” and “our” refer to the operator of Untsdress.us. “You” and “your” refer to any visitor, customer, account holder, or other person who accesses or uses the website.

By visiting the website, creating an account, submitting an order, or otherwise using our services, you agree to be bound by these Terms and the policies incorporated into them. If you do not agree, please do not use the website or place an order.

1. Merchant Information

The online store available at Untsdress.us is operated by:

Store name: Untsdress.us
Legal business name: [LEGAL BUSINESS NAME]
Business address: [BUSINESS ADDRESS]
Customer support email: brentryan189@hotmail.com

Please include your order number when contacting us about an existing purchase.

2. Eligibility to Use the Website

You must have the legal capacity to enter into a binding agreement in your jurisdiction to place an order through the website.

If you have not reached the age of legal majority where you live, you may use the website only with the involvement and consent of a parent or legal guardian.

By placing an order, you represent that:

• The information you provide is accurate and complete;
• You are authorized to use the selected payment method;
• Your purchase does not violate applicable law;
• You are purchasing for a lawful purpose;
• You have reviewed the product details and policies applicable to your order.

3. Customer Accounts

Some website features may allow or require you to create a customer account. You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You agree to provide accurate, current, and complete account information and to update that information when necessary.

Please contact us promptly if you believe that your account or password has been accessed without authorization.

We may suspend or restrict an account when we reasonably believe that it has been used fraudulently, unlawfully, or in material violation of these Terms. Any such action will not remove rights relating to an existing order that cannot lawfully be excluded.

4. Product Information

We aim to provide useful descriptions, images, sizing information, colors, materials, and other available details for the dresses and products offered through the website.

Before ordering, you are responsible for reviewing:

• The product name and description;
• The selected size, color, and quantity;
• Any product-specific measurements or size chart;
• Material, care, lining, and stretch information, where provided;
• The price, currency, shipping charge, and order total;
• The applicable shipping and return conditions.

Product colors may appear differently depending on lighting, photography, monitor settings, and the device used to view the website. Minor variations that do not materially change the product may not constitute a defect.

This does not affect your rights if an item is materially different from its description, damaged, defective, or incorrectly supplied.

General sizing information is available in our Size Guide. When a product page contains its own measurements or sizing information, the product-specific information takes priority.

5. Product Availability

All products are subject to availability. Placing an item in a shopping cart does not reserve it or guarantee that it will remain available.

We may limit the quantity of a product available to one customer, household, payment method, account, or delivery address when reasonably necessary to manage inventory, prevent fraud, or protect the integrity of a promotion.

If a product becomes unavailable after an order is submitted, we may:

• Contact you about an available alternative;
• Remove the unavailable item and refund the applicable amount;
• Cancel the affected order and issue an appropriate refund.

We will not substitute a materially different product without your agreement.

6. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products under these Terms and the information displayed at checkout.

An automated order confirmation acknowledges that we received your order. It does not necessarily mean that the order has been finally accepted.

Subject to applicable law, an order is accepted when we send an acceptance or shipping confirmation, or otherwise confirm that fulfillment has begun.

We may decline or cancel an order for legitimate reasons, including:

• A product being unavailable;
• An incorrect or incomplete delivery address;
• An obvious pricing, product, or technical error;
• Failure or rejection of payment authorization;
• Reasonable concerns about fraud or unauthorized payment use;
• A violation of purchase limits or promotion conditions;
• A legal or shipping restriction affecting the order;
• A material violation of these Terms.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

7. Customer and Delivery Information

You are responsible for providing accurate contact, billing, and delivery information when placing an order.

Before submitting payment, please check:

• Your full name;
• Your email address and telephone number, where requested;
• The street address, apartment or unit number;
• The city, state or region, postal code, and country;
• The selected products, sizes, colors, and quantities.

Contact us as soon as possible if you need to correct an order. We cannot guarantee that an order can be changed after processing or fulfillment has begun.

An order is not changed or canceled until you receive written confirmation from us.

Additional shipping or redelivery costs caused by materially incorrect information supplied by the customer may be charged where permitted by law and disclosed before the additional service is provided.

8. Prices, Currency, Taxes, and Charges

Product prices are displayed on the website in the currency shown at the time of purchase.

Shipping charges, taxes, discounts, and other applicable order amounts will be displayed at checkout where required and available. You should review the complete order total before submitting payment.

Prices and promotions may change without notice, but a price change will not ordinarily affect an order that has already been accepted, except where:

• The displayed price resulted from an obvious error;
• The customer agrees to the change;
• The change is required by law.

If we identify a material pricing error, we may contact you for instructions or cancel the affected order and issue a refund, subject to applicable law.

International orders may be subject to taxes, duties, customs charges, or carrier fees. Responsibility for such charges will be determined by the information disclosed during checkout, our Shipping Policy, and applicable law.

9. Payment

Available payment methods are shown during checkout. Payment processing may be performed by independent payment providers operating under their own terms and privacy practices.

By submitting payment information, you represent that:

• You are authorized to use the payment method;
• The payment information is accurate;
• You authorize the applicable amount to be charged for your order.

Payment authorization may be refused, delayed, or reviewed by the payment provider or financial institution. We are not responsible for a payment provider's independent decision to decline a payment.

Please do not send complete payment card numbers, card security codes, banking passwords, or one-time verification codes by email.

10. Shipping and Delivery

Processing times, available destinations, delivery estimates, shipping charges, and other fulfillment information are described in our Shipping Policy and any information displayed at checkout.

Processing time and carrier transit time are separate periods. Unless expressly stated otherwise, an estimated delivery date is an estimate rather than a guaranteed arrival date.

If we become unable to ship within a promised or legally required period, we may contact you with an updated estimate and available options, including cancellation and refund where applicable.

Delivery may be affected by factors outside our reasonable control, including:

• Carrier delays;
• Severe weather or natural events;
• Customs processing;
• Transportation interruptions;
• Public emergencies;
• An incorrect or incomplete delivery address.

These circumstances do not remove any cancellation, refund, delivery, or consumer rights that apply under applicable law.

11. Delivery Problems

Contact us if an order is materially delayed, delivered in an incomplete condition, or marked as delivered but cannot be located.

When reporting a delivery issue, include:

• Your order number;
• The name and delivery address used for the order;
• The carrier tracking number, if available;
• A brief description of the issue.

We may ask you to check with household members, building staff, neighbors, the carrier, or a designated delivery location where appropriate.

A carrier delivery scan may be considered during an investigation, but it does not prevent you from reporting a genuinely missing parcel.

12. Returns, Exchanges, and Refunds

Returns, exchanges, damaged-item claims, and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

Under our standard policy, an eligible non-defective return request must be submitted within 14 calendar days after delivery.

For an approved non-defective return:

• The customer is responsible for return shipping costs;
• The disclosed restocking fee may be deducted from the refund;
• Original shipping charges may be non-refundable where permitted by law;
• The returned product remains subject to inspection;
• The product must satisfy the condition requirements stated in the Return and Refund Policy.

The restocking fee does not apply to an approved claim involving an item that arrived damaged, was materially defective, was materially misdescribed, or was sent incorrectly.

Return shipping and restocking charges apply only where permitted by applicable law and only when clearly disclosed before purchase.

Nothing in these Terms limits a consumer right or remedy that cannot lawfully be excluded.

13. Damaged, Defective, or Incorrect Products

Please inspect your order after delivery. Contact us promptly if an item:

• Arrives damaged;
• Has a material manufacturing defect;
• Is materially different from its published description;
• Is not the item, size, or color ordered;
• Is missing from the delivered parcel.

Email brentryan189@hotmail.com with your order number, a description of the problem, and clear photographs where reasonably available.

Please retain the item and relevant packaging while the issue is reviewed. Do not wash, alter, repair, discard, or return the item unless instructed to do so.

If the claim is approved, the available remedy may include repair, replacement, refund, reimbursement of reasonable return shipping, or another remedy required by law.

14. Discounts and Promotions

Discount codes, promotional offers, and limited-time campaigns may be subject to separate conditions displayed with the offer.

Unless expressly stated otherwise:

• Only one discount code may be used per order;
• Offers cannot be exchanged for cash;
• Offers cannot be applied to a completed order;
• Offers may exclude certain products or destinations;
• Offers expire on the date stated;
• Discounts apply only to eligible purchases.

We may refuse or cancel the use of a promotion where there is reasonable evidence of fraud, manipulation, duplicate-account abuse, technical exploitation, or violation of the published promotion conditions.

If we cancel a paid order because of promotional abuse, an appropriate refund will be issued for amounts properly collected, subject to applicable law.

15. Electronic Communications

When you place an order, create an account, or contact us electronically, you agree that we may provide order-related and service-related communications electronically.

These communications may include:

• Order confirmations;
• Payment or fraud-verification messages;
• Shipping and tracking notices;
• Delay or cancellation notices;
• Return and refund communications;
• Responses to customer-service inquiries;
• Legally required notices where electronic delivery is permitted.

Marketing communications, where offered, are subject to separate consent and unsubscribe requirements. Unsubscribing from marketing messages will not prevent necessary transactional communications concerning an order.

16. Reviews and Other Customer Content

Where the website allows reviews, photographs, comments, questions, or other customer submissions, you retain ownership of your original content.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use that content for operating, improving, and promoting the store, subject to applicable law and our Privacy Policy.

You represent that submitted content:

• Reflects your genuine experience or opinion;
• Does not contain knowingly false or misleading statements;
• Does not infringe another person's rights;
• Does not contain unlawful, abusive, or threatening material;
• Does not disclose another person's private information;
• Does not contain malware, spam, or unauthorized advertising;
• Discloses any material incentive or relationship where required.

We may moderate or remove content that violates these Terms, applicable law, or the rights of another person. We will not remove a genuine negative review solely because it is unfavorable.

17. Prohibited Uses

You may not use the website or its content to:

• Violate any applicable law or regulation;
• Commit fraud or use an unauthorized payment method;
• Impersonate another person or provide materially false information;
• Transmit malware, malicious code, or harmful software;
• Interfere with the security or operation of the website;
• Attempt unauthorized access to accounts, systems, or data;
• Harvest personal information without lawful authorization;
• Send spam, phishing messages, or deceptive communications;
• Infringe intellectual-property or privacy rights;
• Harass, threaten, discriminate against, or abuse another person;
• Circumvent purchase limits or promotion restrictions;
• Use automated means to overload, disrupt, or improperly extract protected content from the website.

We may restrict access where reasonably necessary to investigate or prevent prohibited conduct.

18. Intellectual Property

Unless otherwise indicated, the website and its original text, layout, graphics, logos, photographs, product presentation, software, and other content are owned by or licensed to Untsdress.us and are protected by applicable intellectual-property laws.

You may access and use the website for personal, lawful shopping purposes. You may not reproduce, republish, sell, license, distribute, modify, or commercially exploit protected website content without prior written permission, except where permitted by law.

Product names, brand names, and trademarks belonging to third parties remain the property of their respective owners. Their appearance on the website does not transfer ownership to us or to you.

19. Third-Party Services and Links

The website may use or link to third-party services, including payment processors, carriers, analytics services, social-media platforms, and external websites.

Third-party services may operate under separate terms and privacy policies. We do not control every aspect of an independent third party's website or service.

You should review the applicable third-party terms before using an external service. The inclusion of a link does not necessarily constitute endorsement of all content available through that link.

This section does not remove our responsibility for obligations that remain ours as the seller under applicable law.

20. Privacy and Personal Information

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

By using the website, you acknowledge that personal information may be processed as reasonably necessary to:

• Operate the website;
• Process and fulfill orders;
• Prevent fraud and protect account security;
• Provide customer support;
• Comply with legal obligations;
• Perform other activities described in the Privacy Policy.

Please do not send sensitive credentials or complete payment-card details through ordinary email.

21. Errors and Corrections

The website may occasionally contain typographical errors, inaccurate information, outdated content, or technical issues relating to product descriptions, prices, promotions, availability, shipping, or other matters.

We may correct or update information when an error is identified. We will not use this provision to retroactively impose materially less favorable conditions on an accepted order unless:

• You agree to the change;
• The original information involved an obvious material error;
• The change is required by law.

If an error materially affects an order, we may contact you for instructions or cancel the affected transaction and issue an appropriate refund.

22. Website Availability

We aim to keep the website reasonably available, but we do not guarantee that access will always be uninterrupted, error-free, or available on every device.

The website may be temporarily unavailable because of maintenance, updates, technical failures, security incidents, or circumstances outside our reasonable control.

We may modify, suspend, or discontinue a website feature where reasonably necessary. This does not remove obligations relating to an order already accepted or rights that cannot lawfully be excluded.

23. Disclaimers

To the maximum extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or free from technical errors;
• Every product will remain available;
• A general size guide will guarantee an exact personal fit;
• Every delivery estimate will be unaffected by external delays;
• Website content will be compatible with every device or browser.

Nothing in these Terms excludes an express product commitment we make in writing, a statutory warranty, or another consumer protection that cannot lawfully be excluded.

24. Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for:

• Fraud or fraudulent misrepresentation;
• Willful misconduct;
• Gross negligence where it cannot lawfully be limited;
• Death or personal injury caused by negligence where applicable;
• Non-waivable consumer rights or statutory remedies.

Subject to those exceptions and to the maximum extent permitted by law, we will not be liable for indirect, incidental, special, punitive, or consequential losses that were not reasonably foreseeable when the relevant transaction was entered into.

To the maximum extent permitted by law, our total liability arising from a particular product order will not exceed the amount paid for the affected product, except where a higher remedy is required by law.

You are responsible for taking reasonable steps to protect your own devices, accounts, passwords, and data when accessing the website.

25. Events Outside Reasonable Control

We will not be responsible for a delay or failure caused solely by an event outside our reasonable control, such as:

• Natural disasters or severe weather;
• War, civil unrest, or terrorism;
• Public-health emergencies;
• Government restrictions or legal changes;
• Carrier, customs, port, or transportation disruptions;
• Widespread telecommunications or payment-network failures;
• Labor disputes not limited to our own workforce;
• Major cyberattacks despite reasonable safeguards.

We will take reasonable steps to reduce the effect of such an event and communicate material delays where practicable.

This section does not remove any right to cancel, receive a refund, or obtain another remedy where required by law.

26. Suspension and Termination

You may stop using the website at any time.

We may suspend or terminate access to the website or a customer account if we reasonably determine that:

• These Terms have been materially violated;
• The website has been used unlawfully or fraudulently;
• Access creates a material security risk;
• Suspension is necessary to comply with law.

Termination of website access does not automatically cancel an accepted order. Any order cancellation must be handled in accordance with these Terms, the applicable policies, and applicable law.

27. Consumer Rights

These Terms describe our standard contractual conditions. They do not exclude, restrict, or replace consumer rights that cannot lawfully be waived.

If a law applicable to your purchase provides a longer cancellation period, additional product guarantees, a different refund method, restrictions on restocking fees, or another mandatory protection, that legal requirement will prevail.

28. Governing Law and Disputes

These Terms and disputes arising from them are governed by the laws of [STATE AND COUNTRY], without regard to conflict-of-law principles, except to the extent that mandatory consumer law in another jurisdiction applies.

Before starting formal proceedings, you are encouraged to contact:

brentryan189@hotmail.com

Please include your order number, a clear description of the issue, and the resolution you are requesting. We will review the matter using the available order and communication records.

Subject to any mandatory consumer right to bring a claim elsewhere, disputes will be submitted to the courts located in [COURT LOCATION].

These Terms do not require private arbitration and do not waive a right to bring a claim where such a right is protected by applicable law.

29. Changes to These Terms

We may update these Terms to reflect changes in our services, operational practices, legal requirements, or website functionality.

Updated Terms will be posted on this page with a revised “Last updated” date. Material changes will apply prospectively unless applicable law requires otherwise.

Changes will not ordinarily alter the essential conditions of an order completed before the revised Terms took effect.

30. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be applied to the maximum extent permitted or separated from the remaining Terms.

The remaining provisions will continue in effect.

31. No Waiver

A failure or delay in enforcing a provision of these Terms does not waive the right to enforce that provision later.

A waiver is effective only when it is expressly confirmed in writing by the party granting it.

32. Assignment

You may not transfer your rights or obligations under these Terms without our written consent where consent is legally required.

We may transfer our rights and obligations as part of a legitimate business sale, merger, restructuring, or transfer of the store, provided that the transfer does not reduce rights that apply to an accepted order or rights protected by law.

33. Entire Agreement

These Terms, together with the policies and order information incorporated into them, form the agreement between you and us concerning your use of the website and purchases made through it.

The incorporated policies include:

• Return and Refund Policy
• Shipping Policy
• Privacy Policy

If a specific policy conflicts with these Terms regarding its own subject matter, the specific policy will control to the extent of the conflict, unless applicable law requires otherwise.

34. Contact Us

Questions about these Terms, a product, an order, or a store policy may be sent to:

Store: Untsdress.us Customer support email: brentryan189@hotmail.com

For an existing order, include your order number and a concise description of your question.

Do not send full payment card numbers, card security codes, banking passwords, account passwords, or one-time verification codes by email.